Ordering Information

Do you need some help unzipping?

We send our files out in the zipped format.. We create our files with the latest version of WinZip. This allows us to put all of your designs into one compressed file and to include instructions in PDF format. You must "unzip" the file before you can use the designs or see the instructions.

Please note: Embroidery Software (like Embird or Buzz Tools, etc) will not unzip the files correctly and may tell you that the file is invalid or corrupt. Please use a utility that was designed for this purpose.

If you use Windows XP, Vista or Windows 7, use these steps:



If you use WinZip, use these 3 simple steps:


If you do this with all of our designs, you will find them in a folder on your c: drive named:       "www.charmingstation.com"
(so you can find us again when you want us).

Inside that folder you will see a folder with the name of the designs you purchased and inside that folder you will find the designs and instructions/color sheets.

If your set has a larger or smaller version of the designs, they will be in a folder one level down so that they don't get mixed up with your regular size designs.